Creative Director | Make & Build
Clients: RaceTrac Petrolium, Georgia Pacific
Served as the primary point of contact for clients throughout the UX and design process. Conducted user interviews, discovery sessions and translated those findings into UX and visual design artifacts for multiple enterprise software solutions.
Manager, Experience Design | SapientNitro
Clients: AIG, Carnival Cruise Lines, Blue Green Vacations
Facilitated stakeholder workshops and ideation sessions. Led experience design, innovation, and strategic ideation for mobile and desktop based solutions. Acted as the creative lead in client reviews, providing rationale for both visual and experience design decisions.
Director of UX & Design | Assurant Solutions
Hired, mentored and led a team of experience and visual designers. Drove strategy for bringing Assurant into the digital landscape. Established styles and guidelines for the brand’s digital presence. Created a formal end to end process for the design and development of Assurant’s platforms and enterprise solutions focusing on cutting call center costs and managing customer information.
User Experience Manager | Assurant Solutions
Oversaw the UX and creative process for the development of enterprise web and mobile platforms. Worked with Developers, Product owners and external clients throughout the product lifecycle. Created a new standard of design within a Fortune 300 company
Established Formal process for how products translated from business requirements to highly usable digital solutions.
Responsive UI/UX Consultant | My Friend’s Nephew
Client: Mizuno Sports USA
Led the efforts to translate a newly designed desktop site to responsive views for tablet and mobile. Educated team members on best practice for responsive web design. Drove the creation of holistic documentation for hand off to 3rd party development.
UI/UX Designer | PGi
Provided UX and interface design consultation for the redesign of a telecommunications software platform. Assisted in day to day production needs for mobile applications. Helped drive the long term strategy for several applications within the company. Made best practice recommendations to product owners and C-level executives.
Interactive Designer | Carters
Provided creative and UX support to the Carters e-commerce site during the Holiday season. Developed concepts for upcoming digital campaigns. Presented ideas and gained feedback from marketing and other stakeholders.
Hybrid Designer | Teavana+Starbucks
Designed brand, e-mail, and campaign pieces. Art directed all photography Designed packaging, Products, and in store collateral.
Mobile Designer | The Weather Channel
Conceptualized and designed weather based mobile applications.
Brand Development | The Gotcha Group
Created a full branding system and brand standards for local startup.
Pre-Press Supervisor | The Print Group
Supervised the proof and plate making process.
Clients: RaceTrac Petrolium, Georgia Pacific
Served as the primary point of contact for clients throughout the UX and design process. Conducted user interviews, discovery sessions and translated those findings into UX and visual design artifacts for multiple enterprise software solutions.
Manager, Experience Design | SapientNitro
Clients: AIG, Carnival Cruise Lines, Blue Green Vacations
Facilitated stakeholder workshops and ideation sessions. Led experience design, innovation, and strategic ideation for mobile and desktop based solutions. Acted as the creative lead in client reviews, providing rationale for both visual and experience design decisions.
Director of UX & Design | Assurant Solutions
Hired, mentored and led a team of experience and visual designers. Drove strategy for bringing Assurant into the digital landscape. Established styles and guidelines for the brand’s digital presence. Created a formal end to end process for the design and development of Assurant’s platforms and enterprise solutions focusing on cutting call center costs and managing customer information.
User Experience Manager | Assurant Solutions
Oversaw the UX and creative process for the development of enterprise web and mobile platforms. Worked with Developers, Product owners and external clients throughout the product lifecycle. Created a new standard of design within a Fortune 300 company
Established Formal process for how products translated from business requirements to highly usable digital solutions.
Responsive UI/UX Consultant | My Friend’s Nephew
Client: Mizuno Sports USA
Led the efforts to translate a newly designed desktop site to responsive views for tablet and mobile. Educated team members on best practice for responsive web design. Drove the creation of holistic documentation for hand off to 3rd party development.
UI/UX Designer | PGi
Provided UX and interface design consultation for the redesign of a telecommunications software platform. Assisted in day to day production needs for mobile applications. Helped drive the long term strategy for several applications within the company. Made best practice recommendations to product owners and C-level executives.
Interactive Designer | Carters
Provided creative and UX support to the Carters e-commerce site during the Holiday season. Developed concepts for upcoming digital campaigns. Presented ideas and gained feedback from marketing and other stakeholders.
Hybrid Designer | Teavana+Starbucks
Designed brand, e-mail, and campaign pieces. Art directed all photography Designed packaging, Products, and in store collateral.
Mobile Designer | The Weather Channel
Conceptualized and designed weather based mobile applications.
Brand Development | The Gotcha Group
Created a full branding system and brand standards for local startup.
Pre-Press Supervisor | The Print Group
Supervised the proof and plate making process.
05.2017—6.2018
05.2016—05.2017
08.2015—02.2016
02.2015—08.2015
12.2014—01.2015
03.2014—09.2014
09.2013—02.2014
10.2011—09.2013
03.2010—12.2010
01.2010—06.2010
04.2007—03.2009
Education
Experience
06.2018—11.2018
Manager, Experience Design | Sapient Razorfish
Client: Cracker Barrel Old Country Store
Acted as the creative lead from concept to completion for the redesign of Cracker Barrel’s mobile ordering app.
Client: Cracker Barrel Old Country Store
Acted as the creative lead from concept to completion for the redesign of Cracker Barrel’s mobile ordering app.
01.2019—Present
Sr. UX Director | AKQA
Client: Delta Airlines
Led discovery and prioritization efforts for the redesign of Delta’s customer service software platform.
Client: Delta Airlines
Led discovery and prioritization efforts for the redesign of Delta’s customer service software platform.
Design Studies | The Portfolio Center
Marketing Ad/Promo, Marketing Research
Missouri State University
Marketing Ad/Promo, Marketing Research
Missouri State University
Graduate Certificate
Bachelor of Science
